SHIPPING + RETURNS

SHIPPING

In stock orders will ship within one to two business days of order placement, from Los Angeles, CA. 

For made to order - your shirt will ship within 6-8 weeks of order placement, from Los Angeles, CA. You will receive a notice when it's ready! If you'd like to check in sooner, feel free to email us at studio@rachaelharrah.com with your order number. 

Domestic shipping is $10 flat rate.

International orders are shipped via USPS Priority International. A shipping rate based on your location will be calculated for you at checkout. Note that all customs duties, taxes, or fees are not included in your custom shipping rate and are the responsibility of the customer. We are also not responsible for any customs delays.

Rachael Harrah is not responsible for lost or stolen packages, so please double check your delivery address for accuracy.

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RETURNS

Not what you were hoping for? We gladly accept returns of unworn and undamaged items when postmarked within seven days of order delivery for store credit or refund.

Please contact studio@rachaelharrah.com with your order number to receive your Return Authorization code and instructions for mailing back your item. Customer is responsible for return shipping.

Returns will not be accepted without a Return Authorization code. Rachael Harrah reserves the right to refuse any return that does not fit the above requirements.

Your refund will be credited to the original form of payment minus the cost of shipping. Shipping costs are non-refundable unless the item is determined to be defective or damaged.

If you receive a defective or damaged item, please contact us right away and we will immediately replace it free of charge.

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EXCHANGES

We are not currently able to process online exchanges. If you would like a new size or color, please return your original item using our Returns process outlined above, then place a new order. Feel free to contact us at studio@rachaelharrah.com with any questions.

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Thank you for your respect and understanding of these policies to help keep our small business in business.